I have a strong background in customer service and healthcare support professional with over five years of experience in the BPO industry, specializing in prior authorization, inpatient coordination, insurance verification, and patient support services.
Throughout my career, I have developed strong skills in managing patient cases efficiently, securing timely approvals, and ensuring quality service delivery in fast-paced environments.
Known for being detail-oriented, dependable, and adaptable under pressure, I take pride in delivering accurate and compassionate support while maintaining high standards of professionalism.
Currently, I am working as an Administrative Assistant III with the Department of Education, where I continue to strengthen my administrative, organizational, and communication skills.
At present, I am seeking remote part-time opportunities where I can apply my combined experience in customer service, healthcare support, and administrative work to contribute effectively while continuing to grow professionally.
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