Qualification Summary:
Reliable and proactive professional with 4 years of contact center experience and 4 years as a Virtual Assistant specializing in CAD/Revit design and market pricing analysis. Skilled in customer support across chat, email, and phone, along with experience in admin tasks. Known for being trustworthy, detail-oriented, and adaptable.
Software: Zendesk, Shopify, Georgias, Freshdesk, and Gladly.
