I enjoy bringing structure to busy businesses.
Over the past six years, I've built my career around helping teams deliver exceptional client experiences, improving operational processes, and supporting business leaders behind the scenes. My experience began in hospitality and events, where I learned the importance of organization, communication, and customer service in fast-paced environments. Today, I apply those same skills to remote operations and executive support.
In my current role, I support the daily operations of a Singapore-based coaching business by managing client journeys, developing SOPs, improving workflows, coordinating remote teams, maintaining CRM systems, and providing executive support that enables leadership to focus on growth. I enjoy creating systems that reduce friction, improve consistency, and make work easier for everyone involved.
I thrive in roles where I can solve problems, improve processes, and help businesses operate more efficiently. Whether it's organizing information, supporting executives, coordinating projects, or enhancing the client experience, I take pride in being someone others can rely on.
Areas of expertise include:
• Executive Support
• Operations Coordination
• Client Success
• CRM Administration
• Process Improvement
• SOP Development
• Workflow Optimization
• Documentation & Reporting
• Team Coordination
• Google Workspace
• Microsoft Office
• Zapier
• WATI
• Canva
• ChatGPT & AI Productivity Tools
I'm always interested in connecting with founders, entrepreneurs, and growing teams looking for dependable operational support.
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