I am a dedicated Virtual Administrative Assistant with over 3 years of experience supporting a Singapore-based motor and car rental company. Throughout my career, I have provided reliable administrative support, handled customer inquiries, managed bookings, processed payments, maintained accurate records, and assisted with daily business operations.
My responsibilities included responding to customer inquiries through chat and email, assisting customers with bookings, resolving rental concerns, coordinating with the sales team, collecting payments, updating databases, organizing documents, and ensuring smooth day-to-day ----------- addition to administrative tasks, I also created promotional posts for Instagram to advertise available rental units and special offers, helping increase customer engagement.
I am organized, detail-oriented, dependable, and able to work independently with minimal supervision. I enjoy learning new systems and always strive to provide excellent customer service while helping businesses operate efficiently.
Core Skills
•Virtual Assistance
• Administrative Support
• Customer Support (Chat & Email)
• Booking & Reservation Management
• Payment Collection
• Data Entry
• Record Management
• Calendar & Email Management
• Microsoft Office
• Google Workspace
• Canva
• Social Media Posting
• File Organization
• CRM & Database Updates
• Problem Resolution
I am currently looking for a long-term opportunity where I can contribute my skills, continue learning, and become a valuable member of your team.
Verified
