7+ years of experience in customer service, client coordination, technical support, healthcare support, insurance claims, administrative support, and virtual assistance.
I specialize in Executive Assistance, AI automation, CRM support, workflow organization, email/calendar management, task tracking, client follow-ups, reporting, and operations support. Most recently with Ninja VA, I supported service-based businesses with admin tasks, customer communication, scheduling, records management, payroll coordination, and AI-powered workflow automation.
I have hands-on experience using AI and automation tools such as ChatGPT, Claude, Gemini, Zapier, GoHighLevel, webhooks, Google Workspace, Slack, Microsoft Teams, Zendesk, Twilio, Housecall Pro, LMN, Atlassian, Loom, -----------, Netlify, Thera Payroll, and other internal systems.
I can help business owners and executives stay organized by managing communication, building trackers, creating SOPs/checklists, automating repetitive tasks, organizing messy information, and making sure important follow-ups do not fall through the cracks.
I am reliable, detail-oriented, proactive, and comfortable working independently in fast-paced remote environments.
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