Results-driven Operations Manager and Virtual Assistant with over 6 years of diverse experience across administrative support, customer service, education, and business operations. Proven ability to manage multiple responsibilities efficiently, including client communication, scheduling, CRM management, and team coordination.
Started in government administrative support at the Commission on Audit, handling documentation, data encoding, and office coordination, followed by experience in customer service and retail roles that strengthened communication, problem-solving, and adaptability.
Since 2021, transitioned into freelancing with experience as an ESL teacher, appointment setter, and operations support specialist. Successfully managed multiple clients and schedules across different platforms, demonstrating strong time management and consistency.
Promoted to an assistant and later took on leadership responsibilities, including:
Scheduling and coordinating teachers
Recruiting, interviewing, and onboarding new tea-----------mbers
Creating SOPs and training materials
Developing lesson content, presentations, and marketing videos
Supporting daily operations based on executive needs
Highly adaptable, detail-oriented, and proactive, with the ability to work independently or within a team. Known for strong organizational skills, reliability, and a commitment to delivering consistent, high-quality results in fast-paced environments.
Verified
