Hi! I'm Jayson, a dedicated Medical Virtual Assistant with hands-on experience supporting U.S. healthcare providers, clinics, and facilities. I specialize in patient intake, insurance verification, prior authorizations, referrals, and back-office medical support?making sure everything runs smoothly behind the scenes so providers can focus on patient care.
I have worked directly with U.S. patients, doctor's offices, nursing homes, insurance companies, and internal healthcare teams, handling both inbound and outbound calls, email and fax coordination, and accurate patient documentation. I?m highly organized, detail-oriented, and comfortable managing multiple priorities in fast-paced healthcare environments.
--What I do best:
* Verify insurance eligibility & benefits accurately
* Submit and follow up on Prior Authorizations & Referrals
* Handle patient intake and appointment confirmations
* Communicate professionally with insurance providers and medical offices
* Maintain accurate patient charts and sales orders
* Provide reliable customer service with HIPAA compliance in mind
I bring a positive attitude, strong work ethic, and excellent communication skills to every role. If you're looking for a reliable, long-ter-----------dical VA who understands healthcare workflows and patient care standards, I'd love to work with you.
Let's make your operations smoother and stress-free.
--- Services I Offer
* Medical Virtual Assistance
* Patient Intake & Scheduling
* Insurance Verification (Eligibility & Benefits)
* Prior Authorization Submission & Follow-ups
* Referral Submission & Tracking
* Inbound & Outbound Calls (U.S. Healthcare)
* Email & Fax Management
*Patient Chart Updates & Documentation
* Back-Office Healthcare Support
-- Key Skills
* Medical Intake & Patient Coordination
* Insurance Verification & Benefits Analysis
* Prior Authorization & Referrals
* HIPAA-Compliant Documentation
* US Healthcare Communication
* Customer Service & Call Handling
* Email & Fax Management
*Data Entry & Patient Charting
*Multitasking & Time Management
---Professional Experience Highlights
Medical Virtual Assistant / Intake Specialist
Strategic Office Support | Apr 2023 - April 2025
*Communicated with U.S. patients, providers, and internal teams
* Verified insurance eligibility and benefits
*Submitted and tracked prior authorizations and referrals
* Managed emails, faxes, patient charts, and appointment confirmations
Customer Service
Cognizant Solutions | Apr 2021 ? Dec 2022
* Handled calls daily
* Assisted customers with orders and issue resolution
Verified
