Running an eCommerce business is exciting, but managing daily backend tasks like customer inquiries, order processing, and product listings can quickly become overwhelming. That’s where I come in.
I’m an eCommerce Virtual Assistant with over 4 years of experience, supporting and streamlining operations for Shopify and eBay stores. I manage day-to-day operations, including overseeing listing quality, auditing for accuracy, handling customer support, and coordinating workflows with clients to ensure smooth and consistent processes.
I handle the daily tasks that keep your store running efficiently, so you can focus on growing your brand and serving your customers.
Here’s how I can support your business:
• Product Listing & Optimization
Create clear, accurate, and SEO-friendly listings—especially for fashion items, with proper sizing, condition notes, and detailed product descriptions.
• Listing Audits & Quality Control
Review and refine listings to maintain consistency, improve accuracy, and reduce errors that may lead to returns.
• Customer Support (Email & Chat)
Handle inquiries such as WISMO, returns, refunds, replacements, and product questions with professionalism and empathy.
• Order Management & Fulfillment
Manage orders from checkout to delivery, including tracking, updates, and issue resolution.
• Inventory Management
Monitor stock levels, prevent overselling, and keep listings up to date.
• Supplier & Team Coordination
Communicate with suppliers and collaborate with tea-----------mbers to ensure smooth operations and timely updates.
• Admin Support & Data Management
Product research, data entry, spreadsheet organization, and backend support tasks.
• Graphic Design & Basic Video Editing
Create simple, on-brand visuals to enhance product listings and engagement.
• Process Improvement
Help streamline workflows and improve efficiency using tools and structured systems.
As your VA, I combine hands-on experience, attention to detail, and team leadership to deliver consistent, high-quality results. I work with care, adapt quickly to new systems, and always aim to support your business long-term.
If you're looking for someone reliable and with a great work ethic who can manage operations and help scale your store smoothly, I'd be happy to work with you!
Services I Offer
eCommerce (Shopify & eBay Fashion & Apparel)
Product Listing & Optimization
Customer Service (Email & Chat Support)
Order Fulfillment & Tracking
Inventory Management
Supplier & Vendor Coordination
Product & Market Research
Listing Audits & Quality Control
Graphic Design & Video Editing
Research and Content Creation
Administrative Support
Verified
