Experienced VDI Engineer with a proven track record in the outsourcing/offshoring and Managed Service Provider (MSP) sectors. Adept in leveraging advanced technologies such as Citrix Cloud, XenDesktop, and XenApp, as well as Azure and AWS, to optimize IT infrastructure and enhance service delivery.
Possesses strong expertise in VDI, IT Service Management, server administration, and Windows Server environments, complemented by a solid background in Contact Center operations. Recognized for delivering high-quality solutions that improve operational efficiency and drive business success.
Holds a Bachelor of Science in Information Technology from ACLC College, with a focus on Information Technology. Committed to continuous learning and professional development in the ever-evolving tech landscape.
