Need someone who can handle the work without needing to be chased for updates? That’s where I come in.
I’m an experienced Insurance, Billing, AR, and Operations Specialist with nearly 4 years of experience supporting U.S. insurance operations. My background includes Agency Billing, invoicing, account management, Personal & Commercial Lines, new business, renewals, endorsements, audits, cancellations, financing, and transaction processing.
I’ve worked extensively with EPIC, HUB Cloud, FTNI, Guidewire, Excel, Google Sheets, Power BI, Teams, Webex, and Citrix, along with various insurance carrier and operational platforms.
I’m also experienced in customer service, ecommerce, order management, data entry, and administrative support, which means I’m comfortable handling both client-facing and behind-the-scenes work.
I’m known for being quick to adapt, detail-oriented, organized, and dependable. I’ve consistently performed well in high-volume environments and was promoted to an SME role, where I was trusted to help train and support other tea-----------mbers.
Give me the process, the tools, and the expectations—I’ll take ownership from there.