I am an Operations Specialist and Executive Right-Hand for high-stakes leaders. My unique value lies in the precision of an AML Analyst fused with a high-performance Sales & Marketing background. Rather than just managing tasks, I leverage AI and Google Apps Script to automate manual workflows—transforming compliance-heavy operations into lean, revenue-generating machines.
Top Skills:
1. Executive & Ops: Calendar Management, Multi-timezone Travel Logistics, Procurement, SOP Creation.
2.Compliance & AML: Transaction Monitoring, KYC/EDD, SAR/STR Reporting, Audit Readiness, Tax/Permit Management.
3.Sales & Marketing: Cold Calling, Lead Generation, High-Ticket Sales, CRM Management, Email Marketing.
4. Technical: Google Apps Script (Automation), AI Integration (ChatGPT/Claude), OSTicket, Advanced Excel.
5. Finance: Bookkeeping, Financial Reporting, Budgeting, Investment Planning.
Professional Experience:
1. Executive & Operations Specialist (Government & Project Management)
- Executive Support: Provided direct support to a Cabinet Secretary, managing complex calendars and international stakeholder relations (ASEAN/BIMP-EAGA).
- Process Automation: Built custom tools via Google Apps Script and AI to streamline reporting and tracking, reducing manual work by 50%.
- Project Leadership: Led the Digital Certificate Project to accelerate cross-border transactions and managed technical OSTicket workflows.
2. AML & Compliance Analyst
- Risk Mitigation: Conducted transaction monitoring and Enhanced Due Diligence (EDD) to identify suspicious financial patterns.
- Regulatory Reporting: Prepared and filed SAR/STR reports and handled DOH accreditations and tax documentation to ensure 100% audit-readiness.
- Confidentiality: Maintained high-level security for sensitive financial and government records.
3. Sales & Marketing Specialist
- Outbound Sales: Achieved Rookie Awardee and QSSR Qualifier status through persistent cold calling and high-ticket lead generation.
- Account Management: Managed full-cycle client portfolios in the insurance and investment sectors with a focus on long-term retention.
- Brand Growth: Planned and launched data-driven marketing campaigns and managed digital ticketing/reservations to boost revenue.
4. Operations & General Support
- Branch Management: Oversaw daily branch operations, including staff training on compliance and customer service standards.
- Hospitality & Service: Managed luxury lounge operations and handled guest escalations for high-profile clients (OFWs & Beneficiaries).
- General Admin: Handled professional bookkeeping, procurement, and administrative support in fast-paced BPO and startup environments.
Technical Toolkit:
Automation: Google Apps Script, ChatGpt, AI, Gemini
Project Tools: Asana, OSTicket, CRM (Various), Microsoft Teams, Various Software
Productivity: Google Workspace, MS Excel, Canva.
Communication: Slack, Zoom, Microsoft Teams, WhatsApp, Viber, Etc.
Why Work with Me?
*Elite Trustworthiness: Years of experience handling sensitive Cabinet-level and financial data.
*AI-Enhanced Efficiency: I use modern tools to deliver 8 hours of work in 4, saving you time and money.
*Results-Driven: I am motivated by targets, whether it's closing a sale or passing a regulatory audit.
*Zero Hand-holding: I am a proactive problem solver who thrives in fast-paced, high-pressure environments.
