Over the past 3+ years, I've supported e-commerce businesses with customer support, order management, fulfillment coordination, subscriptions, refunds, and delivery issues. I've worked with Shopify, Zendesk, Gorgias, Klaviyo, Recharge, and Help Scout to help customers get the support they need while keeping operations running smoothly.
I enjoy solving problems, improving processes, and turning customer frustrations into positive experiences that build trust and loyalty.
If you're looking for an E-commerce VA who genuinely cares about your customers and can support the operations of your Shopify store, I'd love to connect.
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