A skilled, meticulous IT Administrative Assistant and Customer Service representative with expertise in offering outstanding assistance and guaranteeing that assignments are finished on schedule and in confidence. thrives in hectic, online settings after
developed protocols and methods to surpass all client expectations.
SKILLS
Communication Skills
Time Management
IT Skills
Excellent Attention to Detail
Good Decision Making
A Love for Learning
Sales Admin and Support
Technical Support
Customer Service
Order Entry and Processing
Product Research
Virtual Office Reception
Virtual Assistance IT Support
TOOLS
Asana
Zoho Desk
Freshdesk
GoogleDrive/ OneDrive
Microsoft 365
Windows Server
Nice
ServiceNow
Slack
Citrix
Systems:
OS33 Workplace Administration, MS Windows 10, Windows Server Operating Systems, Office 365, MS Exchange, Connectwise RMM tool, Active Directory, Domain Management, Citrix, POS, Tablet/iPad and android/iPhones
Typing skills - 60-65 WPM
I am ready to provide outstanding service for you.
