Over the years I have already assisted a large number of customers by answering their questions and ensuring the quality of the company's service. Ensuring a high standard of customer relations by professionally handling customer complaints, handling inquiries and providing information about offered products and services. Some of my notable skills include proficiency in Microsoft Office including Excel and PowerPoint and internet research, good written and oral communication skills, ability to work under pressure, knowledge of basic accounting processes, adaptability and flexibility, ability to work independently with minimal supervision. I also have in-depth knowledge of accounting practices, accounting organizational skills and general business practices, as well as advanced knowledge of the reservation process and hotel management.
