Dedicated Medical Information Specialist at Thermo Fisher Scientific with expertise in customer support,
team leadership, and regulatory compliance. As a Champion for the Customer Assistant Specialists (CAS)
team, I facilitate training, mentor new hires, and serve as the main point of contact for agents' inquiries. I
provide technical and medical information, manage adverse events and product complaints, and ensure
accurate documentation according to guidelines.
Previously, I served as a Registered Pharmacist-Supervisor at Mercury Drug Corporation, where I led
pharmacy operations, trained staff, and ensured high-quality patient care. I am skilled in inventory
management, workflow optimization, and maintaining compliance with regulatory standards. Committed
to enhancing patient outcomes through meticulous attention to detail and exceptional service
