With over 5 years of experience as a Chargeback Analyst and 5 years in customer service roles, I bring a unique blend of expertise in financial transactions and delivering exceptional customer experiences. I can perform various administrative task including answering emails, doing phone calls, scheduling meeting, preparing client spreadsheets and keeping online records, making travel arrangements, organizing clients calendars if necessary, providing customer service as the first point of contact and ultimately, I can handle administrative projects and deliver high-quality work under minimal supervisions.