Social Media Manager | Virtual Assistant (CS & Sales Rep)

Hi! I'm Marlyn, your creative Social Media Manager, Sales Operation & Executive VA from the Philippines. With 5+ years of experience providing social media management, administrative support, customer service, and sales operations assistance to growing businesses and entrepreneurs. I specialize in social media management, campaigns optimization (e.g. set up and manage organic and paid ads like Facebook Ads), and data-driven marketing strategies, that help brands increase visibility, generate leads, and boost sales. With strong organizational skills and a proactive work ethic, I take pride in delivering high-quality results and building long-term partnerships with my clients.

What I do best & can help you with:
Social Media Management
General Admin & Executive Assistant support
Data Entry and Research
Customer Service and Chat Support
Sales Operation and Order Processing
Maintain and update CRM records
Efficiently manage email inboxes and calendars
Order tracking and delivery tracking

Campaign Management (Facebook Ads Setup, Management & Optimization)
Reporting and Performance Tracking
Content Creation using Canva and CapCut
Craft compelling captions and conduct hashtag research
Create & schedule daily content across multiple platforms
Repurpose long-form videos into short-form viral clips
Research trends, hooks, and sound ideas weekly
Write engaging, brand-aligned captions
Create and implement targeted marketing campaigns
Lead generation and brand awareness
Develop and document Standard Operating Procedures (SOPs) and workflows

Why businesses work with me:
Proactive problem-solver with a can-do attitude
Adaptable to new tools and business systems
Highly organized and understands brand voice
Strong verbal and written communication skills
Able to work independently and manage multiple tasks
Confident managing multiple brands without dropping quality
Organized and efficient with scheduling and system tools
Take full ownership of deliverables and timelines

Tools/Programs I'm Proficient At:
Canva, Capcut, Facebook, Instagram, LinkedIn, Meta Business, Meta Ads,Trello,
ManyChat, Slack, Zoom, Whatsapp, Messenger, Botcake (Pancake), Adspy, ChatGPT, Grammarly, Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive, Forms) GoHighLevel (GHL)

Invite me for an interview!
Let's discuss how I can contribute to your success. I understand that your business needs a reliable and dedicated support system — someone who can help lighten the load and ensure smooth daily operations. I’m available and ready to help you achieve your business goals.

Cold Calling, Customer Service, Administrative Support, English Proficiency, Appointment Setting, Marketing, Social Media Management, Office and Administration, Social Media Content Creation, Video Content Creation, English, Canva, CRM, Virtual Assistant, Lead Generation, Appointment Scheduling, Content Creation, Facebook Ads, Media Buying, Client Relationship Management, Marketing, Video Editing, Keyword Research, Audience Engagement, Copywriting, Outbound Sales, Negotation, Customer Support, Customer Support Management, Warm Calling, Operation Management, Customer Support, Chat Support, Phone Support