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PBMCT PASSER
• Pharmacy Technician
* Process Prior Authorization
* Indexing Prior Authorization Requests
* Fax Outreach – doing outbound attempts to ask for incomplete information about the patient's records and all about the PA request.
* Outbound calls to deliver information regarding medications and answer questions in a positive manner.
* Answer incoming phone calls from health care providers (i.e., Physician offices, Clinics) and identify the type of assistance
the provider needs.
