I am a dedicated customer service professional with over 4 years of experience in chat and voice support handling retail, financial, and telecommunications accounts. I am skilled in assisting customers through live chat, resolving concerns efficiently, and providing excellent customer service while maintaining professionalism and empathy.
I have:
2 years of chat support experience in retail accounts
2 years of customer service chat support experience
4 months of financial account voice support
3 months of telco voice support experience
I am experienced in:
Live Chat Support
Customer Service<8efe80624d780eba0c6493ec45140364>Email Handling
Appointment Setting
Data Entry
CRM Tools
Escalation Handling
Order Tracking & Refunds
Multitasking and Time Management
I am highly organized, fast learner, detail-oriented, and capable of working independently or with a team. I am looking for long-term opportunities where I can contribute my communication and customer support skills.
