I am a highly skilled Virtual Assistant and IT Support Professional with over three years of experience in application support, system monitoring, administrative assistance, and digital workflow automation. With a strong background at Accenture and hands-on experience supporting global teams, I help businesses maintain seamless operations, manage daily administrative tasks, resolve technical issues efficiently, and optimize their technology environment.
I specialize in Power Platform solutions including Power Apps, Power Automate, and Power BI, along with cloud tools, ticketing systems, and software administration. In addition to technical support, I provide comprehensive virtual assistance such as email and calendar management, task coordination, customer support, documentation, and project tracking. I have supported mission critical projects, managed i-----------, analyzed syste-----------trics, and collaborated with cross functional teams to ensure stability, performance, and efficiency.
Whether supporting executives, managing workflows, or assisting with technical operations, I bring reliability, strong organizational skills, and a proactive mindset to every task. I am highly adaptable, detail oriented, and committed to helping businesses stay productive and organized.
Key Strengths
IT Support and Troubleshooting
Virtual Assistance and Administrative Support
Email and Calendar Management
Power Apps, Power Automate, and Power BI
System Monitoring and I----------- Management
ServiceNow and Jira Administration
Cloud Tools including Microsoft Azure and Amazon Web Services
Workflow Optimization and Documentation
Fast learner, organized, and solutions driven
Certifications
Microsoft Power Platform Functional Consultant Associate
Microsoft Power Platform Fundamentals
Microsoft Dynamics 365 Fundamentals CRM
Microsoft Azure Fundamentals
IBM Certified Advocate Cloud v2
I help businesses save time, reduce downtime, and improve operational efficiency by handling both technical and administrative responsibilities so you can focus on growing your business with confidence.
