I am a dedicated Customer Support and Content Moderation Specialist with over 2 years of experience in the BPO industry. I have handled high-volume chat and email support while ensuring quality, compliance, and customer satisfaction.
In my content moderation role, I reviewed and evaluated user-generated content based on platform guidelines, ensuring community safety and policy compliance. This strengthened my attention to detail, accuracy, and decision-making skills.
My key strengths include:
• Chat and Email Support
• Content Moderation & Policy Enforcement
• High-Accuracy Review & Quality Compliance
• CRM & Ticketing Systems
• Multitasking in Fast-Paced Environments
• Strong Written & Verbal Communication
I am highly reliable, detail-oriented, and capable of working independently with minimal supervision. I am seeking a long-term remote opportunity where I can contribute value while maintaining high standards of quality and performance.
