- 8 years of combined experience as an executive assistant and administrator
- 5 years of customer service experience
Here are my experiences in a nutshell
Administrative Services
- Data Entry and File Organization
- Email Management
- Schedule Management
- Accounts Payable and Receivable
- Transcription
- Web Research
- General Administrative Tasks
Customer Service
- Inquires and resolving issues via email, chat, social media
- Manage orders and customer accounts
- Handle chargebacks and claims
- Create macros and templates
- Compile accurate FAQs
Other Services
- eBay Product Research & Listing
- Shopify Product Listing
- Canva Design
- Social Media Management
- Content Creation [Facebook, Instagram]
Tools and platforms I am proficient in
- Zendesk, GoHighLevel, Gorgias
- Trello, Asana, Slack, -----------
- Microsoft Office, Google Suite
- Canva, Capcut
- ChatGPT, NotionAi, Jasper
- Shopify
- eBay
I'm a tech-savvy, adaptable, always eager to learn and embrace new challenges.
If you think we are a good fit, drop me a personalized message and let me know what time works best for you for a discovery call.
