I am Christine Jade Avila with BPO experience in tech support and customer service. At Alorica, I handled SIM/eSIM activations, network troubleshooting, billing disputes, and Tier 2 escalations. At iQor, I managed order concerns, refunds, and account management. Also skilled in graphic design (Canva, Figma), video editing (CapCut, DaVinci Resolve), and basic programming, making me a versatile remote worker beyond just support roles.
Skills: Tech Support · Customer Service · Data Entry · Microsoft Office · Google Workspace · Canva · Figma · Video Editing · GitHub · Slack