Well-experienced Customer Service Representative for 4 years with strong knowledge in using various eCommerce platforms and CRM tools such as Zendesk, Freshdesk, Gorgias and Shopify to name a few. I have worked in 4 different shopify stores before and the latest was in Sylvane company where I was able to handle, edit, cancel and track orders and as well as issuing refund and replacements using Shopify and Oracle Netsuite.
