Telehealth Company (SkinnyRx): Assisted patients via phone, email, chat, and SMS with medication orders, prescriptions, billing, subscription management, appointment coordination, and shipping inquiries while maintaining HIPAA compliance. Kohl's Account (Teleperformance): Provided customer support for retail inquiries, including order status, returns, exchanges, refunds, payments, account concerns, promotions, and general product assistance through inbound customer service.

I am a dedicated professional with a strong background in customer service, known for delivering positive client experiences and resolving concerns efficiently. I bring excellent communication skills, patience, and a customer-focused mindset to every interaction.

Beyond my experience, I am highly adaptable and eager to learn new skills across different industries and niches. I thrive in dynamic environments and am open to expanding my expertise to contribute effectively to team goals and organizational success. My willingness to grow, combined with my strong work ethic, allows me to quickly adjust and add value in any role I take on.