Dedicated healthcare support professional with experience supporting U.S. healthcare payer and provider. Skilled in eligibility and benefits verification, prior authorization, claims support, and administrative tasks within high-volume BPO environments. Experienced in Medicare member and provider services, pharmacy support, and durable medical equipment coordination. Proficient in using insurance portals, RTE systems, and EMR/EHR platforms while ensuring accuracy and compliance. Strong communicator with attention to detail and ability to work under pressure. Committed to delivering reliable patient and provider support and contributing to operational efficiency.
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