Medical Billing Professional with over 5 years of experience in revenue cycle management, medical claims processing, payment posting, insurance verification, and accounts receivable follow-up. Experienced in submitting and managing claims, resolving denials, ensuring HIPAA compliance, and using EHR/EMR systems such as Epic and DrChrono. Skilled in working with insurance providers, analyzing claim discrepancies, and improving reimbursement processes. Previous experience as a Healthcare Virtual Assistant and Customer Service Representative strengthened communication, patient support, appointment scheduling, and insurance claims expertise. Recognized for accuracy, attention to detail, problem-solving, and delivering excellent customer service in fast-paced healthcare environments.
