10 years of hands‑on experience in commercial insurance support. I can confidently handle quoting, policy and account management, plus all core CSR tasks, including ACORD forms, renewals, endorsements, cancellations, and account recovery. I’m detail‑focused, reliable, and fully prepared to work effectively in a remote role. My core strengths include preparing accurate commercial quotes, managing policies from start to finish, maintaining client accounts, and delivering responsive customer service. I’m proficient with industry standards and documentation, and ready to take on additional related duties as required.U.S. commercial insurance specialist with hands-on experience in quoting, renewals, COIs, policy servicing, and admitted/surplus lines placements. Skilled in clear, client-focused communication and delivering compliant, tailored solutions for businesses and brokers nationwide. Skills - Commercial lines quoting & proposals - Policy administration: issuance, changes, renewals, cancellations - ACORD forms processing - Account maintenance & payment follow‑up-
Commercial lines quoting & proposals
- Policy administration: issuance, changes, renewals, cancellations
- ACORD forms processing
- Account maintenance & payment follow‑up
- Cold Callings for appointment settings
Tools I recently used with my previous employer.
- Customized CRM
- Hawksoft
- Agency Zoom
- Ring Central
- Microsoft Teams
- Microsoft Word office
- Excel
- 8x8 Voip system
- Godaddy Email
