Customer Service Representative with over 2yrs of experience in telephone, email customer service, including telco, tech support somehow healthcare assistant, I also have an experience as an mentor / support for a year now. Familiar with major customer service software, conflict resolution and a positive attitude.
To solve problems creatively and effectively in a challenging position. I am also strongly dedicated to helping customers resolve issues and cultivating a positive company image.
Also have an experience as Appointment Setter / Cold Caller for 6months now of excellent customer service and marketing skills as well.
I am very committed to working professionally and diligent on behalf of a company and skilled in remaining calm and courteous during high - pressure situations.
Even though some tasks are outside my experience, I am happy to accept them, I am enjoy learning new skills, new abilities and there is always space for development which helps me be more effective.
Let’s talk, I’d be happy to assist you with your business!
