• Knowledgeable is using different MS offices application.
• Capability in configuring Cisco routers and switches to perform basic and advanced functions.
• Familiarity with different operating systems like: (Windows, Vista, MAC, and Unix).
• Familiarity in using Base MR-Win6530 Knowledgeable using Base 24, Orion (Administrator).
• Nagios (Administrator), Tivoli (Administrator) & TSRM (Administrator)
• Knowledgeable using System Administrator task of BMC remedy Mid-Tier, Smart IT, and My IT
• Familiarity in troubleshooting basic computer hardware and software problems.
• Basic knowledge in administrating UNIX operating Environment and Windows XP.
• Knowledgeable in using the OTRS ticketing system.
• Knowledgeable in using the Reality Chart tool.
• IT Project Management
• IT Service Management
