I help founders and growing businesses streamline operations, manage projects, improve customer experience, and build systems that allow their businesses to scale.
If you're looking for someone who can bring structure to your business, keep projects moving, and ensure nothing falls through the cracks, you're in the right place.
I'm an Operations Manager, Project Manager, and Executive Assistant with experience supporting web development, SaaS, digital marketing, and service-based businesses. I work closely with business owners to improve workflows, coordinate teams, manage client relationships, and build efficient systems that allow businesses to scale.
Here's how I can help:
Operations Management
*Improve business processes and workflows
*Create and maintain SOPs
*Coordinate teams and day-to-day operations
*Track KPIs and prepare management reports
*Identify operational bottlenecks and implement improvements
Project Management
*Coordinate projects from kickoff to completion
*Manage timelines, deliverables, and priorities
*Liaise between clients and internal teams
*Monitor project progress and ensure deadlines are met
*Conduct QA and oversee website launches
Executive & Administrative Support
*Calendar and inbox management
*Client communication and follow-ups
*Meeting coordination
*Documentation and reporting
*CRM management
*Administrative support
Customer Success
*Client onboarding
*Account management
*Training coordination
*Support ticket management
*Relationship management
Website Operations & Technical Support
*WordPress
*DNS management
*Domain registration and transfers
*Website migrations
*Hosting support
*Google Analytics
*Google Search Console
Tools I work with
WordPress • GoHighLevel • ----------- • Slack • Microsoft Teams • Zoom • Google Workspace • Microsoft Office • Google Analytics • Search Console • Xero • Stripe • ChatGPT • Claude • Microsoft Copilot • Canva • Loom • Magento • Calendar Hero • Confluence • WordPress • Atarim • ContentSnare • CreateSend • Zapier • GoHighLevel • Accelo • Hubstaff •
Why Hire Me?
*Managed 80+ website projects from planning to launch
*Worked with clients across Ireland, Australia, the UK, and the US
*Coordinated designers, developers, copywriters, trainers, and support teams
*Consistently managed multiple active client projects while maintaining high client satisfaction and on-time delivery
*Improved operational workflows through SOPs and process optimization
*Managed website launches, DNS updates, domain transfers, and client onboarding
I believe great communication is just as important as technical skills. I provide proactive updates, anticipate problems before they become issues, and ensure clients and teams always know what's happening.
I'm known for being dependable, proactive, highly organized, and calm under pressure. I enjoy bringing order to busy businesses so owners can focus on growth instead of daily operations.
If you're looking for someone who can become a reliable extension of your team and help your business run smoothly, I'd love to work with you.
