Hi, I’m Lhancer — a detail-oriented Virtual Assistant with 8+ years of experience in customer support and 6 years as a team leader in the BPO industry.
I help business owners stay organized by handling day-to-day admin tasks so they can focus on growth. I’m used to fast-paced environments, managing multiple tasks, and delivering results with minimal supervision.
I have strong experience in email and calendar management, data entry, research, and customer communication. My background as a team leader also means I’m proactive, reliable, and good at solving problems before they escalate.
I’m tech-savvy, a fast learner, and comfortable using different tools and systems. Give me clear instructions, and I’ll make sure the job gets done right and on time.
If you’re looking for a dependable VA who can keep things organized and running smoothly — I’m ready to help.
Tools & Software
Google Workspace (Gmail, Google Docs, Sheets, Drive, Calendar)
Microsoft Office (Word, Excel)
Slack
Trello / Asana
Zoom / Google Meet
CRM Tools
Canva (basic)
Dropbox / Google Drive
Skills
Virtual Assistance
AdministratEmail Management
Calendar Management
Data Entry & Data Management
Online Research
Customer Support (Email, Chat, Phone)
CRM Management
Task & Project Coordination
Inbox Organization
File Management (Google Drive, Dropbox)
Appointment Scheduling
Basic Technical Support
Team Coordination & Leadership
Problem Solving & Time Management
Verified
