I have experience in Etsy management, including fulfilling orders, handling customer support via Etsy Store Messages, Zoho Mail, and Gmail, managing backend CRM, and performing administrative tasks. Additionally, I am skilled in Shopify management, where I fulfill orders using Dropified, Oberlo, manual processes, and spreadsheet fulfillment. I also provide customer support through Gmail, Gorgias, Freshdesk, Zendesk, and Re:amaze.
I am proficient in various project management and collaboration tools such as -----------, Slack, Glip, Asana, and Trello. My expertise extends to office and productivity tools, including Microsoft Office Suite, Google Docs, Google Drive, and spreadsheets. I also have basic knowledge of online advertising.
In terms of design skills, I have experience in basic graphic design using Adobe Photoshop for background edits, watercolor portraits, T-shirt designs, and logos, as well as Canva for content creation. My video editing skills include working with CapCut, Filmora, and KineMaster.
I also have a foundational understanding of web and database technologies, including Visual Basic, Dreamweaver, HTML, and MySQL. Additionally, I have experience in social media management.
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