I help founders and growing businesses turn busy operations into clear systems, accountable teams, and completed work.
Hi, I’m Miguel, an Operations Manager and Executive Assistant with more than five years of experience supporting executives, managing teams, coordinating client operations, and improving business workflows.
Most recently, I served as Vice President of Operations for a staffing and administrative solutions company. I managed operational delivery for more than nine clients, supervised multiple Operations Managers, worked closely with C-level executives, and served as the main escalation point for operational, technical, employee, and client concerns.
I take ownership of outcomes, not just assigned tasks. I identify problems, recommend practical solutions, organize the next steps, and make sure projects move forward without constant supervision.
Here are the areas I can manage:
• Daily business operations and project execution
• Team supervision, task delegation, and performance monitoring
• Workforce planning and resource allocation
• SOP development, documentation, and process improvement
• Client and employee onboarding and offboarding
• Executive calendar, meeting, communication, and administrative support
• Client relationship management and service delivery
• HR administration, employee records, counseling, and compliance support
• Deadline tracking, reporting, and cross-department coordination
• Technical troubleshooting and operational system support
• CRM updates, lead generation, sales support, and marketing coordination
• Website, social media, graphic design, and content support
I have experience using Google Workspace, Microsoft Office, Asana, Notion, Google Calendar, WordPress, Elementor, n8n, Google Ads, Meta Ads, Canva, Photoshop, CapCut, Filmora, and Adobe Premiere Pro.
My background in operations, executive support, HR, marketing, and technology allows me to understand both the strategic and execution sides of a business. I can work directly with leadership while also coordinating the people, systems, and daily tasks required to deliver results.
You can expect clear communication, confidentiality, resourcefulness, strong follow-through, and a calm approach to solving problems.
If you need a dependable Operations Manager or Executive Assistant who can organize moving parts, build effective systems, support your team, and keep priorities moving forward, I am ready to contribute.
