Dynamic and detail-oriented Finance & Administrative Operations Supervisor with a solid background in billing, collections, and administrative support, particularly within BPO, Construction, Restoration, and Service industries. Skilled in managing end-to-end accounts receivable processes, improving collection strategies, and ensuring accurate and timely invoicing, reporting, and client follow-ups.
Experienced in providing high-level support to executives and project managers, handling administrative coordination, contract management, and cross-functional communications to ensure smooth day-to-day operations.
Proficient in QuickBooks, SAP Business One, Acumatica ERP, and Microsoft Office Suite, with certifications in HIPAA Compliance and English proficiency (EF SET C2 Advanced). Known for a proactive, solutions-oriented approach, strong attention to detail, and a commitment to maintaining accuracy, efficiency, and client satisfaction in all financial and operational processes.