Agile Project Management & Scrum Leadership • Release & Delivery Management • Stakeholder & Executive Communication • Risk, Dependency & Issue Management • Sprint Planning & Team Facilitation • Process Improvement & Operational Excellence • Employee Engagement & Leadership Development • Cross-Functional Team Leadership • Jira & Agile Delivery Tools • Strategic Planning & Reporting • Customer Service & Relationship Management • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) • AI Productivity Tools (Microsoft Copilot, ChatGPT, Claude, Kiro) • Requirements Management & Project Documentation
