Hi, I'm Elena Barugo, a results-driven Virtual Assistant, E-commerce & Marketing Coordinator with hands-on experience supporting online businesses through Shopify management, email marketing, customer support, social media marketing, and administrative operations.
I specialize in helping brands streamline their workflows, increase engagement, and improve their online presence. My background includes managing Shopify stores, creating and optimizing product listings, coordinating marketing campaigns, setting up email automations, and providing excellent customer service.
Tools & Platforms I Use:
* Shopify (Store Management, Product Uploads, SEO, Inventory Updates)
* Klaviyo (Email Campaigns, Flows, Automation, Segmentation)
* GoHighLevel (CRM Management, Automation, Lead Tracking)
* Canva (Graphic Design, Social Media Content, Marketing Materials)
* Mailchimp (Email Marketing & Automation)
* Visma ERP (Product & Inventory Management)
* Microsoft Office 365 (Excel, Word, Outlook, PowerPoint)
* Google Workspace (Docs, Sheets, Drive, Gmail)
* WordPress (Basic Website Updates & Content Management)
* Meta Business Suite (Facebook & Instagram Scheduling)
* Salesforce (CRM & Lead Management)
* Digital Signature Platforms (DocuSign, Adobe Sign)
* Chat & Customer Support Tools
* Social Media Scheduling ToolsProject Management Tools (Trello, Asana, ClickUp)
Services I Offer
* Shopify Product Listing & Store Management
* Email Marketing & Automation (Klaviyo/Mailchimp)
* Social Media Management & Content Scheduling
* Customer Service & Chat Support
* Data Entry & Administrative Support
* Lead Generation & Cold Outreach
* Graphic Design with Canva
* SEO Optimization & Product Content Creation
* CRM & Automation Setup
* Reporting & Workflow Coordination
I am highly organized, detail-oriented, proactive, and committed to delivering quality work that helps businesses grow and operate efficiently. I'm always eager to learn new tools and processes to better support my clients' success.