Customer Support & Operations professional with 5+ years of experience in customer service, account support, administrative assistance, and reservation management. Experienced in supporting US-based customers through phone, email, and chat while handling reservations, orders, refunds, account concerns, and issue resolution.
Skilled in CRM and ticketing systems, Microsoft Office, Google Workspace, SynXis/Saber Reservation System, and other business tools. Detail-oriented, organized, adaptable, and comfortable working independently in a remote environment.
I help businesses streamline customer support, manage daily operations, maintain accurate records, and resolve customer concerns efficiently.
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