E-commerce Customer Support | Shopify | Gorgias | Richpanel | Email & Chat | 8+ Years CS

Hi! I’m a Customer Support Specialist with 8+ years of customer service experience, including hands-on experience supporting e-commerce businesses.

I have experience using Shopify, Gorgias, and Richpanel and can help with:

• Email & Chat Support
• Order Status & Tracking
• Shipping & Delivery Issues
• Refunds, Returns & Replacements
• Subscription Concerns
• Product Inquiries
• Customer Account Updates
• Data Entry & Order Management

I’m comfortable handling high-volume support, following SOPs, and working independently. I always make sure customers receive clear, friendly, and accurate responses.

I’m currently looking for a long-term remote opportunity where I can help a growing business provide excellent customer service.

Feel free to message me. I’d be happy to discuss how I can support your team!