Handled financial accounts, doing inbound/outbound calls. Assisting merchants or business owners, explaining monthly billing statements, statement reports, daily ACH, and daily transactions. Processing orders for their terminal, authorized transactions, walked through customers on how to use our website to process transactions and refunds and helped them reset their passwords.
I was in an SEO company, helping customers on their website to be on the first page of Google. Collecting payments, doing sales by promoting other services we offer to help them with their website, and saving customers who want to end their subscriptions.
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