I'm a highly skilled freelancer with 14 years of experience in the industry. I worked as a customer service agent for 6 years in the BPO industry (Expedia and T-Mobile). I've been a Customer service/Sales agent, Coach, Trainer, and Supervisor.
I started freelancing way back in 2016. I worked as a Shopify store manager, Project Manager, Amazon Seller Central specialist, Facebook Ads Buyer, and Sales Operation assistant for 8 years. I handled administrative and executive tasks, email and social media marketing, content creation, marketing, and product research.
I am well versed in MS Office (Excel, Word, PowerPoint, Google applications, and Canva. I can work with less supervision and am flexible with any US working schedule. Like everyone else, I am also looking for a stable and long-term job where I can be an essential help in developing the business.
Here are some of the stores/clients I worked with in the past:
-----------
-----------
-----------
Here are the tools that I am well versed in and I've used:
eCommerce Platforms:
Shopify
WordPress
Amazon Seller Central
eBay
Walmart
Groupon
Microsoft Office Tools:
Excel (Intermediate level)
Powerpoint
Word
Accounting and Invoicing tools:
Salesforce
Quickbooks
Order Fulfillment and Inventory Tools:
Shipsation
Zendesk
OrderDesk
WooCommerce
Netsuite ERP
Privy
Dropified
Oberlo
Klaviyo
Project Management tool:
Freshdesk
Asana
-----------
Trello
Notion
Smartsuite
Evernote
Social Media Management Tools:
Hootsuite (Scheduling tool for postings on FB, IG, etc)
Social Pilot (Scheduling tool for postings on FB, IG, etc)Facebook
Tiktok
InstagramTwitter
Customer engagement Tools: ( Email and Chat support )
Xsellco
Freshdesk
Zendesk
Inkfrog
Grasshopper
Administrative Tools:
Calendly
Mailbutler
Hybryd (Note-taking app.)
Loom
SEO tools:
-----------
-----------
-----------
-----------
-----------
-----------
-----------
-----------
You can check my work history and portfolio by clicking the link below:
-----------/in/al-------------787055116
Verified
