In my past jobs, I deal more to customer service. Way back when I was in a hotel industry, I answer all the questions of our guests, guests complaints, requests, etc. I am also a telephone operator, I seek to attend all the guests needs to ensure his/her stay, to have a customer satisfaction. I know MS Word, Power-point, whenever I make a report or a reservations. Even though I don't have any experience in a virtual assistance, I know I can learn about it and am willing to learn and share my skills.
