Operations and Technical Support Manager with 10+ years of customer service and 4+ years of leadership experience in project management, BPO Operations, customer service, ecommerce, real estate, and Amazon marketplace operations. Proven track record in streamlining processes, enhancing listing performance, and improving service delivery. Adept in tools such as Helium10, Amazon Seller Central, G-Suite, and -----------. Passionate about driving operational excellence and business growth.