I am a Customer Support and Operations Specialist with over 5 years of experience supporting health, wellness, and SaaS-based businesses. My background includes public health nutrition, customer onboarding, email-based support, and day-to-day operations for remote teams.
I have supported software platforms and digital programs by managing customer inquiries, conducting onboarding and product walkthroughs, creating user education materials, and coordinating with developers, QA teams, and content managers. I am comfortable working in fast-paced remote environments that require clear communication, structured workflows, and attention to detail.
My experience includes supporting nutrition and wellness software, mobile app launches, online education programs, and non-profit initiatives. I bring a strong understanding of customer experience, process support, and content systems, along with the ability to translate complex tools into easy-to-understand workflows for users.
I am detail-oriented, reliable, and experienced in collaborating across time zones. I am best suited for long-term remote roles in customer support, customer enablement, operations, or program support within health, wellness, or technology-driven organizations.
Verified
