Customer Support & E-commerce VA Supporting DTC Brands with Daily Operations

Hi there,

Thanks for stopping by my profile!

I'm a dedicated Customer Support Specialist with nearly 5 years of experience helping customers and supporting fast-paced eCommerce businesses. I specialize in delivering exceptional email and chat support, resolving customer concerns efficiently, and creating positive experiences that build trust and loyalty.

I'm experienced with Shopify, Gorgias, Zendesk, Freshdesk, and other CRM platforms, allowing me to manage inquiries, process orders, handle refunds and returns, and solve issues with accuracy and empathy.

What sets me apart is my ability to stay calm under pressure, communicate clearly, and genuinely care about every customer interaction. I'm highly organized, a quick learner, and always eager to improve my skills and contribute to a growing team.

If you're looking for someone who is reliable, proactive, and committed to delivering outstanding customer support, I'd love the opportunity to work with you.

Let's create great customer experiences together!