ExperienceDATA ENTRY AND CUSTOMER CHAT SUPPORT
Elite Elements Group-----------Order Processing and Customer Support:Efficiently managed end-to-end order processing, ensuring seamless customer experiences from order placement to delivery confirmation. Responded promptly to customer inquiries, providing product information, order updates, and resolving issues to enhance customer satisfaction. Inventory Management:
Regularly updated product listings and ensured accurate inventory levels on the e-commerce platform, preventing overselling and stock outs. Tracked stock trends to ensure products are available when needed.
Provided recommendations for restocking to maintain optimal inventory levels.
Product Listing and Optimization:
Created engaging and SEO-friendly product listings, utilizing persuasive copywriting and high-quality images to boost conversion rates.
Conducted regular audits to optimize existing listings, enhancing visibility and discoverability of products.
Order Data Entry:
Accurately entered customer orders and relevant details into the database. Ensured prompt and precise recording of order information to facilitate smooth order processing.
Same Day Delivery Processing: Efficiently processed same day delivery orders.
Collaborated with the operations team to ensure timely dispatch and delivery of orders.
