Hi, I'm ----------- ----------- from the Philippines -- Your Reliable Back-Support Genie!
Your business deserves to run like magic — that’s where I come in. From keeping your operations organized to managing tasks, schedules, and systems efficiently, to ensuring orders are processed and fulfilled on time, I ensure your business stays on track and your customers happy.
My goal for you this year:
Give you back more hours so you can focus on growth and spend more time with your family while work behind the scene and make sure everything flows seamlessly so you won’t have to lift a finger.
What I Can Help You With:
General administrative support
Inbox & email management
Customer service (phone, email & live chat)
Order processing / order fulfillment
Order tracking and follow up
Invoicing and billing support
Payment processing support
Project management/ task management
Lead generation and lead qualification
Account verification and accuracy
Handle customer disputes and escalations
CRM updates and database maintenance
Data entry and general order administration
Manage support tickets and provide timely resolutions
Process forms, applications, and service requests
SOP creation and process documentation
Digital marketing (email marketing Mailchimp & Klaviyo)
Light Bookkeeping (QuickBooks, Xero)
Recruitment & Applicant Screening
Client Onboarding
Basic Graphic Editing (Canva)
Manage daily order, invoicing, and inventory workflows
Handle customer sales chats and order processing
Provide clear payment instructions and confirm when payments
Keep spreadsheets updated with orders, payments, and stock details
Track and resolve any shipment or fulfillment discrepancies promptly
Tools/Programs I'm Proficient At:
ClickUp, Asana, Notion, Trello, HubSpot, Zoho CRM, Salesforce, Zoom, Skype, Slack, Teams, Google Workspace (Gmail, Docs, Sheets, Calendar), Microsoft Office (Word, Excel, Outlook), Canva (for decks, docs, and quick edits)
Why Businesses Work With Me:
5 years of proven experience working remotely supporting businesses
Strong background in customer support, now applied to executive-level support
Highly organized and detail-oriented
Excellent written and verbal communication skills
Analytical thinking and problem-solving skills
Sales-focused mindset with confidence in closing via chat
Collaborative mindset and team spirit
Proven leadership in operations & people management
Tech-savvy and proactive—anticipating needs before they arise
With stable internet connection, working computer, noise canceling headset
Familiar with cloud storage, CRM & project management tools
Invite Me For An Interview!
It’s no coi----------- you found my profile — let’s turn this connection into an opportunity to work together so I can share how I can make a difference to your work or business. Let's chat soon :)
Executive Assistance, Sales Support, Customer Support, Microsoft Excel, Communication, Organization Team Leadership, Client Relationship Management, Sales, Customer Service, Administrative Support, Order processing, Order Fulfillment, Virtual Assistant, Inbound Sales, Customer Support Management, Sales Management, Microsoft Excel, Communication, Project Management, Inventory Management, Technical Support, Clickup, Google Sheets, CRM, Attention to Detail, Back Office Support
