I’m a results-driven professional with a unique blend of experience in finance operations, logistics, and live customer support. At Myfreight, I analyze and resolve billing discrepancies, negotiate carrier rates, and streamline freight pricing using tools like Excel, SQL, and CRM systems, all with a focus on accuracy, automation, and client satisfaction.
Alongside this, I’ve spent over 4 years as a remote chat support agent at
tawk.to, handling fast-paced, high-volume support across sectors like e-commerce, SaaS, gaming, and travel. I excel at switching contexts quickly, solving complex issues, and representing brands with clarity and care.
I’m adaptable and analytical and thrive under pressure, whether in data ops, customer experience, or technical troubleshooting. Outside work, I’m an ultramarathon trail runner, bringing the same endurance and discipline to every project.
Looking for roles where I can contribute to smart operations, strong customer journeys, and data-backed decisions.
Verified
