Hi! I’m Camzi — a dedicated and detail-oriented Customer Service Professional with over 7 years of experience providing exceptional support across eCommerce, fintech, and B2B/B2C industries.
I specialize in non-voice support (live chat, email, ticketing), CRM management, and process improvement. I’ve handled refund requests, escalations, lead follow-ups, appointment setting, and inbox management while maintaining top-tier customer satisfaction.
Tools I Use:
Gorgias, REsimpli, Shopify, Slack
Canva (basic design for social posts and visuals)
Google Workspace, Microsoft Office
Hubstaff, ClickUp, Trello
Recent experience includes:
Data scraping and lead research
Recruitment support and appointment setting
Social media assistance and LinkedIn prospecting
Handling up to 50+ daily tickets with fast turnaround times
Fluent in English
Highly organized and proactive
Remote-ready with stable internet and full-time availability (40+ hrs/week)
If you're looking for a tech-savvy, fast learner who can jump in and deliver results with minimal supervision, let’s talk!
