Hi, I’m a General Virtual Assistant with 8+ years of experience in operations, ecommerce support, and customer service.
I started my career in data entry and ecommerce order processing, working remotely with a US-based company for 5 years. I handled 50–100 daily orders using Amazon Seller Central and scaled up to 500+ orders during peak seasons like Black Friday and Christmas. I also managed customer inquiries through Gmail, Zendesk and Amazon Seller Central messaging and ensured accurate product listings, pricing, and shipping setup.
More recently, I worked as an Operations Manager, leading a 12-person team and improving production output by 50% by streamlining workflows and improving task delegation. This experience helped me develop strong skills in team coordination, problem-solving, and process improvement.
Here’s what I can help you with:
* Order processing and fulfillment (Amazon, ecommerce)
* Customer support (email and chat)
* Data entry and admin tasks
* Inventory coordination and tracking
* Workflow organization and process improvement
* Team coordination and operations support
Tools I use:
Amazon Seller Central, Zendesk, Logiwa, Google Workspace, Slack, Zoom, Canva, ChatGPT
I’m detail-oriented, reliable, and used to fast-paced environments. I take ownership of my work and make sure tasks are completed accurately and on time.
I’m available for long-term work and can align with US timezones.
If you’re looking for someone who can handle both daily tasks and help improve your operations, I’d be glad to support your business.
Send me a message, I’m ready to start anytime.
Verified
